Last updated: January 2026
This Cookie Policy explains what cookies are, how CrystalKoru ("we", "us", "our") uses cookies and similar tracking technologies on our website crystalkoru.com ("Platform"), what types of cookies we deploy, and how you can control and manage your cookie preferences. CrystalKoru is a free social gaming platform for entertainment purposes only — no real money wagering takes place, and we do not use cookies to facilitate any financial transactions or real money gambling activity. By continuing to use our Platform after being presented with our cookie notice, you consent to the use of cookies as described in this policy.
1. What Are Cookies
Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website. They are widely used across the internet to make websites function more efficiently, to provide a better browsing experience, and to supply website operators with useful information about how their sites are used. Cookies can be "persistent" (remaining on your device until they expire or you delete them) or "session-based" (deleted automatically when you close your browser). Cookies are sent back to the originating website on each subsequent visit, or to another website that recognises that cookie, allowing the site to recall your preferences and recognise your device.
Cookies do not typically contain personal information that directly identifies you, such as your name or email address. However, the information collected through cookies can be linked to other information we hold about you if you have voluntarily provided it (for example, through our contact form). CrystalKoru uses cookies responsibly and transparently in line with our commitment to user privacy.
2. How We Use Cookies
CrystalKoru uses cookies for several important purposes that enhance your experience on our Platform:
- Remembering your preferences: Cookies allow us to remember your settings, such as whether you have already completed our age verification process, so you do not need to verify your age every time you visit.
- Cookie consent tracking: We use a cookie to remember your cookie consent choice so that the cookie banner is not displayed on every page load.
- Platform functionality: Certain cookies are necessary for the basic operation of our Platform, including page navigation, security features, and access to different areas of the site.
- Usage analytics: We use cookies to collect anonymised, aggregated data about how visitors interact with our Platform. This helps us understand which pages are most popular, how users navigate through the site, and where we can make improvements.
- Performance optimisation: Cookies help us understand how our games and pages load and perform on different devices and browsers, allowing us to optimise the experience for all users.
We do not use cookies for targeted advertising, behavioural profiling, or to track you across other websites. We do not sell cookie data to third parties.
3. Types of Cookies We Use
Essential Cookies
Essential cookies are strictly necessary for the operation of our Platform. Without these cookies, core features such as page navigation, age verification memory, and cookie consent tracking would not function. These cookies do not collect any personally identifiable information and are set only in response to actions you take on our site, such as confirming your age or setting your cookie preferences. Because these cookies are essential to the Platform's basic functionality, they cannot be disabled. Examples of essential cookies we use include the age verification status cookie and the cookie consent preference cookie. These are session or short-duration persistent cookies that store minimal data on your device.
Analytics Cookies
Analytics cookies help us understand how visitors interact with our Platform by collecting and reporting information anonymously. These cookies allow us to measure the number of visitors, see which pages are visited most frequently, observe how users navigate between pages, and identify any technical issues users may encounter. The data collected through analytics cookies is aggregated and anonymous — it does not identify individual users. We use this information solely to improve the performance and content of our Platform. Analytics cookies are only set if you consent to their use through our cookie banner. If you decline analytics cookies, we will not collect this type of usage data from your visits.
Functional Cookies
Functional cookies enable our Platform to provide enhanced features and personalisation. These cookies remember choices you make, such as your preferred language or region, and provide improved, more personal features. For example, functional cookies may remember your game preferences or display settings so that you have a consistent experience each time you return to CrystalKoru. Functional cookies do not track your browsing activity on other websites. Like analytics cookies, functional cookies are only deployed with your consent. If you choose to decline functional cookies, some enhanced features of the Platform may not be available to you, but the core gaming experience will remain fully accessible.
4. Managing Cookies
You have full control over which cookies are placed on your device. There are several ways to manage your cookie preferences:
- Our cookie banner: When you first visit CrystalKoru, a cookie banner is displayed giving you the option to accept or decline non-essential cookies. Your choice is saved and respected throughout your session and on future visits.
- Browser settings: Most web browsers allow you to control cookies through their settings. You can configure your browser to block all cookies, accept all cookies, or notify you when a cookie is being set so you can decide whether to accept it on a case-by-case basis. The method for managing cookies varies by browser — consult your browser's help documentation for specific instructions.
- Clearing existing cookies: You can delete cookies that are already stored on your device at any time through your browser settings. Please note that if you delete essential cookies, you may need to re-verify your age and re-set your cookie preferences on your next visit to CrystalKoru.
Please be aware that restricting or disabling cookies may affect the functionality of our Platform. Essential cookies are required for the site to operate correctly, and disabling them through your browser may result in certain features becoming unavailable.
5. Third-Party Cookies
CrystalKoru may use limited third-party services that set their own cookies on your device. These third-party cookies are governed by the respective privacy and cookie policies of those service providers, not by this Cookie Policy. The third-party services we may use include:
- Google Fonts: We use Google Fonts to display our chosen typefaces (Space Grotesk and Inter). Google may collect limited technical data such as your IP address and browser information when fonts are loaded. Please refer to Google's Privacy Policy for details about how Google handles this data.
- Analytics providers: If we deploy a third-party analytics service, it may set its own cookies to collect anonymised usage data. We select analytics providers that offer privacy-respecting data collection practices and do not share individual-level data with other parties.
We do not allow third-party advertising networks to place cookies on our Platform. We do not participate in any cross-site tracking or retargeting programmes. Our use of third-party services is limited to those that are necessary for the operation and improvement of our free social gaming Platform.
6. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in technology, or changes in applicable laws and regulations. When we make updates, we will revise the "Last updated" date at the top of this page. We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Material changes to this policy may also be communicated through a notice on our Platform. Your continued use of CrystalKoru after any changes to this Cookie Policy constitutes your acceptance of those changes.
7. Contact Us
If you have any questions about this Cookie Policy, our use of cookies, or if you wish to exercise your rights regarding cookie data, please contact us:
- Email: support@crystalkoru.com
- Address: CrystalKoru, 15 Worcester Boulevard, Christchurch Central, Christchurch 8013, New Zealand
- Phone: +64 3 555 0334
We are happy to provide further information about the specific cookies we use and how they function upon request.
CrystalKoru is a free social gaming platform for entertainment purposes only. No real money wagering takes place on our platform. Cookies are used solely to improve your browsing and gaming experience — never for gambling-related tracking or financial purposes.